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Training is then offered in a variety of styles and tailored to the customer’s individual needs.
This can include:
- Webex Internet-based training for those who are already computer savvy
- Classroom training in our classroom in Long Beach
- Onsite training at the customer’s facility
- Any combination of these options
At our California headquarters in Long Beach, 21st Century Programming operates a state-of-the-art Training Room, with all of the equipment necessary to simulate the software at a customer’s location (including scales, bar code scanners, touch screens, printers, ATM, etc.). There, recycling company employees can receive intensive training in an environment that eliminates the distractions and interruptions that can occur at their own facilities.
In addition, every customer gets on-site training at their facilities during the initial start up of the software systems. This ensures that employees quickly become comfortable with how to use the software - at their own workstations, using their data, and in their environment. This form of training, which is scheduled for one week or longer, helps ensure that employees and managers are comfortable when the new ROM Enterprise software “goes live” at their facility.
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