Support

 

If you are having an issue with your ROM software, you may submit a service ticket to 21st Century Programming through the 21CP Customer Web Portal. Customer Support Portal

If you have not yet been signed up for Web Portal Access, please fill out the request form below and one of our professional software consultants will be in touch with you shortly.

For answers to questions begining with "How do I..." please see our Frequently Asked Questions page.

Or, you can download any one of a number of our user manuals or workstation cheat sheets by visiting the ROM University Library.

Customer Portal Request Form

Please fill out this form to request access to 21st Century Programming's Web-based Customer Portal.

Your position at the company (i.e.: scale manager, IT consultant, owner, etc.).

Please select a time slot that you'd prefer to be contacted by one of our friendly customer service professionals who will help you navigate the portal and answer any questions you may have.

IMPORTANT: Use of the Remote Desktop Support feature requires the use of an access code which will be issued to you by the responding Help Desk Team Member after you fill out the form to your right. Under "Type of Issue" please enter "Request Remote Desktop Support" and a Help Desk Team Member will get right back to you.